About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation. Our ability to deliver on this purpose will be dependent on our people.
As the energy sector rapidly evolves with electrification, renewables, and sustainability at the forefront, we are delivering innovative centralised energy solutions to meet the needs of modern communities.
About the role
The Contractor and Operations Performance Manager ensures delivery partners consistently meet performance, quality, cost, and customer experience standards across solar, battery, and EV charger installations, supporting scalable and efficient operations.
You will lead operational and commercial performance across contractor, subcontractor, and field operations networks, with end-to-end accountability for contractor agreements.
This is a permanent position based in Docklands with hybrid working requiring two days in the office per week, with some interstate and travel across Victoria.
- Establish and manage contractor and subcontractor performance through clear KPIs, regular reviews, and continuous improvement initiatives.
- Source, select, and onboard contractors and subcontractors to ensure capable and commercially aligned delivery capacity.
- Ensure clear onboarding standards, operational readiness, and up-to-date licences and accreditations
- Plan delivery and workforce capacity based on demand forecasts, while maintaining good quality, cost control, and customer experience.
- Manage contractor costs and performance, including rates, rework, variations, warranties, and disputes, working closely with Commercial and Delivery teams to protect margins.
- Build strong relationships with internal teams and contractor networks to support safe, high‑quality delivery that meets regulatory standards.
About you
- Strong experience across solar and battery installations
- Experience managing contractor and subcontractor performance in operational or field-based environments
- Proven ability to set KPIs, manage service levels and drive accountability
- Strong commercial and financial acumen, including cost and performance reporting
- Ability to analyse operational data and convert insights into actionable improvements
- Strong stakeholder management, communication and influencing skills
- Resilient, outcome-focused and comfortable managing complex performance issues
Please apply now, applications close 11.59pm, Sunday 10 May 2026
Why Us?
EnergyAustralia is a place where all employees are genuinely valued, supported, and free to be themselves — because we believe that’s when we’re at our best.
We embrace diversity of background, experience, and perspective, and we encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from the LGBTQ+ community.
Here’s what you can look forward to:
- Employee discounts on electricity and gas, plus savings on major brands and products
- 20 weeks’ paid parental leave – completely gender-equal
- Energise Program – flexible working that’s team-centric, enabling teams to agree and succeed together
- Performance recognition and incentive programmes – tailored to different roles and teams to reward great work throughout the year
- Supportive leaders and a down-to-earth culture where you can be your authentic self